This article applies to emails using gmail service. If yours do not, please check the mail host on their service.

On Email configuration, input data as below:



Mail host: smtp.gmail.com

Port: 587 (465 if Encryption is ssl)

User name : (Your email address)

Password: (The 16-digit app password)

Encryption: tls

From name: (Name you want customers to see)

From address: (Same as user name)


- Now go to Account Settings on gmail, enable LessSecure app access. Here is the link to follow: https://hotter.io/docs/email-accounts/secure-app-gmail/

Make sure that 2-steps Verification is OFF to do so.


- Next step, enable 2-steps Verification: https://support.google.com/accounts/answer/185839


- Afterward, go to Security -> App Password



Select app as Other, then input any name you want:


Hit Generate:


Copy this 16-digit password and paste on to the Setting mentioned above on our app.



Hit Test to make a test email.

A popup will appear to let you know if it is successful, or the error message that provide the detailed error.

Simply modify accordingly and try again.