This article applies to emails using gmail service. If yours do not, please check the mail host on their service.
On Email configuration, input data as below:
Mail host: smtp.gmail.com
Port: 587 (465 if Encryption is ssl)
User name : (Your email address)
Password: (The 16-digit app password)
From name: (Name you want customers to see)
From address: (Same as user name)
- Now go to Account Settings on gmail, enable LessSecure app access. Here is the link to follow: https://hotter.io/docs/email-accounts/secure-app-gmail/
Make sure that 2-steps Verification is OFF to do so.
- Next step, enable 2-steps Verification: https://support.google.com/accounts/answer/185839
- Afterward, go to Security -> App Password
Select app as Other, then input any name you want:
Copy this 16-digit password and paste on to the Setting mentioned above on our app.
Hit Test to make a test email.
A popup will appear to let you know if it is successful, or the error message that provide the detailed error.
Simply modify accordingly and try again.